{"id":76091,"date":"2022-04-29T18:14:10","date_gmt":"2022-04-29T21:14:10","guid":{"rendered":"https:\/\/veraz.com.br\/cpers\/?p=76091"},"modified":"2022-04-29T18:14:10","modified_gmt":"2022-04-29T21:14:10","slug":"ipe-saude-implanta-nova-central-para-qualificar-atendimento-telefonico","status":"publish","type":"post","link":"https:\/\/veraz.com.br\/cpers\/ipe-saude-implanta-nova-central-para-qualificar-atendimento-telefonico\/","title":{"rendered":"IPE Sa\u00fade implanta nova central para qualificar atendimento telef\u00f4nico"},"content":{"rendered":"<p>O IPE Sa\u00fade altera, a partir da pr\u00f3xima segunda-feira (2), o n\u00famero de telefone para (51) 3288.1550.<\/p>\n<p>A mudan\u00e7a faz parte de uma s\u00e9rie de a\u00e7\u00f5es para a melhoria dos servi\u00e7os de atendimento aos usu\u00e1rios. A ideia \u00e9 que a nova central possa direcionar as demandas de forma mais adequada, al\u00e9m de viabilizar melhor controle das chamadas recebidas. Atualmente, s\u00e3o atendidas, em m\u00e9dia, 5.100 liga\u00e7\u00f5es por m\u00eas.<\/p>\n<p>Esta \u00e9 uma antiga reivindica\u00e7\u00e3o dos usu\u00e1rios do conv\u00eanio e que foi cobrada pelo CPERS em diversas reuni\u00f5es.<\/p>\n<p>O IPE Sa\u00fade conta com quase um milh\u00e3o de usu\u00e1rios e cerca de oito mil prestadores que utilizam os diferentes canais de atendimento da institui\u00e7\u00e3o. Vale lembrar que todos os servi\u00e7os seguem dispon\u00edveis para solicita\u00e7\u00f5es via Atendimento Digital no <a href=\"http:\/\/www.ipesaude.rs.gov.br\/inicial\" target=\"_blank\" rel=\"noopener\">site do IPE Sa\u00fade<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O IPE Sa\u00fade altera, a partir da pr\u00f3xima segunda-feira (2), &#8230;<\/p>\n","protected":false},"author":63,"featured_media":76092,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[933,5713,80,152,888],"coauthors":[],"class_list":["post-76091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-atendimento","tag-atendimento-telefonico","tag-cpers","tag-ipe","tag-ipe-saude"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IPE Sa\u00fade implanta nova 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